CALM DRIVE SUPPORT
A little help,
when you need it.
Help with Calm Drive, recording, privacy, CarPlay and subscriptions.
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Start with your setup
While parked, choose a mission or Normal drive, confirm the phone is rigidly mounted, and complete the ready check. A learner needs the required permit and permitted supervisor.
If a drive has too little evidence
Check Settings → Diagnostics for GPS quality, freshness, motion availability and background location access. A weak signal should not be interpreted as a poor driver. Do not troubleshoot while moving.
If an event needs context
Open your review after parking. Add context for a necessary maneuver or flag a misclassified event. Keep your road decisions independent of the score.
Subscriptions
Use Restore purchases or Manage subscription in the app. Purchases are managed through your Apple account. Check that you are using the Apple account associated with your subscription.
Send feedback
Email the app’s support contact. Include the app version, your iOS version and a short description of what happened. Please leave out personal routes, addresses or private review text unless you intentionally choose to share them.
Support contact is the address used by the current Calm Drive app. No message or file is sent automatically.